Prices
All prices include Unlimited Mileage, Collision Damage Waiver*, Theft Waiver*, Licences and Fees charge, tax and 24hr emergency roadside assistance from the AA.

Payment Details
All British Car Rental bookings must be prepaid online using a major* credit/ debit card.

* acceptable credit cards are American Express, Diners, Mastercard and Visa. Acceptable debit cards are Switch and Connect.

Deposits
At the time of rental, customers must present a major* credit card (debit cards are not acceptable) for deposit purposes. An authorisation of £150 will be held on the credit card for the period of rental. In the event of the vehicle being returned undamaged, on time and full of fuel, the authorisation will be cancelled in full.

Rental Period
The minimum rental period is 1 day. Days are calculated as periods of 24 hours or part thereof. Cars must be returned by the agreed time. A grace period of 59 minutes is allowed for emergencies only. Additional day's rental charges will be applied in the event of cars being returned later.

Age Restrictions
Minimum age for drivers is 23 years. A young drivers surcharge will apply for drivers aged between 23 and 25. Maximum age is 74 years, 364 days. Premium sized vehicles require a minimum age of 25.

Driving Licences
All drivers must produce valid Driving Licences when collecting the vehicle. Licences should be full, clean, and must have been held for at least one year, (three years for Premium sized vehicles). If you have any endorsements on your driver's licence, please call ++ 44 (0)113 237 6879, as your booking may not be accepted.

NB: British drivers must produce both parts of the new British photo ID drivers licence. For more details call the DVLA in Swansea on 0870 240 0009.

Overseas Use
Cars rented in the UK may NOT be taken to Continental Europe with British Car Rental. Insurance coverage and roadside assistance does not extend to the Continental Europe.

One Way Rentals
British Car Rental does not allow rentals to be picked up in one station and returned in another.

Out of Hours
British Car Rental does not service rental requirements outside of the office hours stated on the site.

Vehicle Availability
Please note that vehicle types displayed on this site are for guidance only. A booking is made for a vehicle size only, the model displayed, or similar, will be provided.

Amendments
Amendments to a reservation can me made prior to the start of the rental. Changes to the reservation may affect the rental rates and require a new confirmation voucher to be issued. Amendments will be subject to a £15 administration charge.

Cancellations
All cancellations must be made in writing and sent or e-mailed to British Car Rental. The customer can cancel the booking without charge, provided this is done within 7 working days of the reservation date shown on the confirmation voucher.

After this time has elapsed, the rental amount will be refunded less a cancellation fee calculated as follows:

Cancelled more than 48 hours prior to the rental start date - a 20% cancellation charge will be levied.
Cancelled less than 48 hours prior to the rental start date - a 30% cancellation charge will be levied.
A 100% cancellation fee shall apply if the driver fails to collect the vehicle on the rental start date and has failed to notify British Car rental in writing in advance of this date.

Customer Service
British Car Rental aims to resolve any queries within 5 working days of receipt. Please call our customer service department on 01923 811 340 or write to: British Car Rental, Customer Services Department, Europcar House. Aldenham Road, Bushey, Watford, WD23 2QQ.

In addition to this summary, all rentals are subject to the standard terms and conditions of rental. A copy is available on request at the time of rental or from the Customer Services Department as stated above.